Shipping & Digital Delivery Policy

Thank you for shopping with us! We want your experience to be as smooth as possible, so please review the information below regarding physical product shipping and digital product delivery.

Physical Products

Many of our physical products are made especially for you when your order is placed. These products are fulfilled and shipped through our trusted print-on-demand production partners.

Processing Times

Because products are made to order, please allow approximately 2–7 business days for production before your order ships.

Processing times may vary depending on the product, production facility, order volume, holidays, or other circumstances outside of our control.

Please note that processing time is separate from shipping/transit time.

Shipping & Delivery

Shipping times and rates are calculated based on the product, destination, and available shipping method.

Once your order has shipped, you will receive a shipping confirmation with tracking information when tracking is available.

Estimated delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, incorrect shipping information, and other circumstances outside of our control may affect delivery.

Multiple Shipments

Some orders may contain products fulfilled by different production partners or facilities. Because of this, items within the same order may arrive in separate packages and at different times.

Don't worry if only part of your order arrives first. The rest may simply be traveling separately.

Shipping Address

Please carefully review your shipping address before submitting your order.

If you notice an error, contact us as soon as possible. Once an order has entered production or shipped, we may not be able to change or redirect the delivery address.

We are not responsible for orders delivered to an incorrect address provided during checkout.

Lost, Delayed, or Damaged Packages

If your tracking information shows that your package is delayed, please allow additional time for the carrier to complete delivery.

If your package appears to be lost, arrives damaged, or you receive an incorrect product, please contact us with your order number and any relevant photos so we can help determine the appropriate next steps.

Digital Products & Downloads

Digital products do not require shipping.

Digital journals, planners, worksheets, templates, guides, and other downloadable products are delivered electronically after purchase.

When purchasing a digital product, please make sure the email address associated with your order is correct.

Important Digital Product Information

Unless specifically stated otherwise in the product description:

• No physical product will be mailed for digital purchases.

• Digital products are intended for personal use only.

• Digital files may not be resold, redistributed, shared, reproduced for commercial use, or otherwise transferred to another person.

• Due to the immediate-access nature of digital products, digital purchases are generally non-refundable once the files have been delivered or accessed, except where required by applicable law.

If you experience a technical issue accessing your purchased files, please contact us. We're happy to help you access what you purchased.

Orders Containing Physical & Digital Products

If your order contains both physical and digital products, your digital products will be delivered electronically while your physical products will be produced and shipped separately.

You do not need to wait for your physical order to arrive before accessing your digital purchases.

Questions?

If you have questions about your order, shipping, tracking, or digital delivery, please contact us through the contact information provided on our website.

We're here to help make sure your order gets where it needs to go, whether that's your mailbox or your downloads folder.